Help with password

At Competer, we take your account security seriously. Whether you need to reset your password, change it for security reasons, or are having trouble logging in, we are here to help.

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How to Reset Your Password

1. Go to the Login Page: Visit the Competer website and click on Login.

2. Click on ‘Forgot Password’: On the login page, select the Forgot Password option.

3. Enter Your Registered Email: Provide the email address linked to your Competer account.

4. Check Your Email: You will receive a password reset link. Click on the link to create a new password.

5. Create a New Password: Ensure your new password is strong, combining uppercase and lowercase letters, numbers, and special characters.

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How to Change Your Password

1. Log in to Your Account: Go to the Account Settings section after logging in.

2. Select ‘Change Password’: Enter your current password and then create a new password.

3. Confirm and Save: Re-enter the new password to confirm and save the changes.

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Tips for Creating a Strong Password

• Use a Mix of Characters: Combine letters, numbers, and symbols.

• Avoid Personal Information: Don’t use easily guessable information like birthdays or names.

• Change Passwords Regularly: Update your password periodically for enhanced security.

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Troubleshooting Password Issues

• Didn’t Receive the Reset Link:

  • Check your spam or junk folder.

  • Ensure you entered the correct registered email.

• Password Reset Link Expired: Request a new link by repeating the reset process.

• Still Can’t Access Your Account: Contact our support team for further assistance.

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Need More Help?

For additional support or if you continue to face issues, reach out to our customer support team via live chat or email.